Sunday, October 28, 2012

Windows 8 and Slate First Impressions

Yesterday I went down to the Microsoft Store in Fashion Valley.  Normally the store would be fairly empty on a Saturday but today it finally was just as busy as the Apple Store that was only a few doors down from it in the mall.  The Microsoft Store was filled with curious people like me who were interested in Windows 8 and the new Surface tablet featuring Windows 8 RT.  I got there after noon and was able to sit down with a Surface and a laptop that had Windows 8.   My first impression was a good one overall.  I would have liked to have bought a Slate but I did not walk out with one.  I also did not walk out with a new copy of Windows 8.



The decision not to buy a copy of Windows 8 was more practical rather than a criticism.  I am simply going to wait a month and let other people test all the compatibility issues first.  I want to make sure my video card drivers will work and most of my important software will too.  While playing with Windows 8 in the store on a laptop I felt that I could get used to the interface and it will be an OK operating system.  For people with a regular keyboard and mouse desktop setup it will be a little frustrating at first but they will get used to it eventually.  Whether it will really be an improvement over Windows 7 or just be a change for the sake of “reselling to people what they already have” remains to be seen.  While using the laptop with Windows 8 I didn't have a “wow” moment where I found something I really liked.  When I first walked into the store I was able to get to a laptop first and that was probably why.  No one else seemed to be fixated in amazement over Windows 8. 

I was able to finally make my way to one of the Surface tablets.  People were buying the Surface and seemed happy with their purchase.  After sitting with one for a while I wanted one too but decided to put off my purchase.  I liked the fact that the Surface had a copy of Microsoft Office 2010 on it.  All the Office menu choices and features seemed to be there.  The one thing that was not a good experience was that all the different Office menu choices were on tabs but they were extremely small and hard to access with the touch screen.  I felt much more comfortable using the touch-pad mouse pointer to select the different choices.  One of the first things I noticed was that I was interacting with this tablet like a laptop.  I was using the keyboard and built in touch-pad instead of using the touch screen.  The Touch covers on the Surface are great.  I was able to touch type fast and accurately and the touch-pad was accurate and easy to use.  The Touch cover is something I believe is a must buy when buying a Surface tablet, although it will run you another hundred dollars if you buy it at the time of purchase.  When I went in to properties to see how much storage was being used I was surprised that the Surface tablet was loaded with twenty gigabytes of software.  I think I will need the large sixty four gigabyte model to really enjoy my purchase.  This left me with a price that was now climbing to seven hundred dollars!  I liked the fact that I could run two programs side by side at the same time, the Touch cover was great, and Microsoft Office 2010 was available for compatibility with work files but that price was just too close to being like a laptop.  What I was getting was a very light weight laptop experience at a premium price.  It would be interesting to benchmark a comparably priced laptop with a full version of Windows 8 and compare the experience.
    
Microsoft I think has missed the point with both Windows 8 and the Surface tablet with Windows 8 RT.  Like many other people I feel Windows 8 is a tablet interface crammed into a desktop operating system.  After taking a look at the Surface with Windows 8 RT I feel like Microsoft crammed a laptop into a tablet.  I think Microsoft is struggling to find where it should be in today’s market.  Right now I own an iPad 2 and a desktop with Windows 7 and I don’t have the money for these interesting but expensive hybrids that Microsoft is trying to sell.  In technology the most important feature is price.  If you can’t afford it then it doesn't exist.  I think the economy is still weak, people are trying to pay down their credit cards and they already own equivalent technology.  I would recommend the Surface to any business traveler that needed one device that was light instead of carrying a laptop and a tablet and would be willing to make compromises in a full featured laptop experience.  The Microsoft store was not carrying any tablets that were running a full version of Windows 8.  If the Windows 8 RT tablets were that expensive the full Windows 8 versions will really be out of my price range as well as other people.  The last point that I want to make about using a tablet instead of a laptop is that a tablet is not a laptop.  Would you pay seven hundred dollars for a laptop with limited storage, memory and processing power?  Laptops are expensive but buying a “laptop” that has half the resources for equivalent prices only makes sense if weight is the deciding factor.

There are many trends in the tablet word.  Apple is trying to wow consumers with better screens.  Most Android tablet manufactures are trying to wow consumers with how powerful their processor is or how much storage you get with their tablets. I think the Amazon Kindle Fire line of tablets is going in the right direction.  They may be lacking is some features but they have the most important feature which is a low price.  Microsoft has come to the party late and needs to compete with price.  People at this point either have a tablet or they don’t.  If they have a tablet then why should they switch to your product when they already have something that is equivalent?  If they don’t have a tablet I am willing to bet that it is the high price of tablets that are keeping them on the sidelines.  Windows 8 for the desktop faces a similar situation.  Why should someone switch to Windows 8 when Windows 7 works just fine?  What does Windows 8 bring to the party that is different from Windows 7 (or Windows XP for that matter) and justifies people spending more money?  I love technology and all the new shiny gadgets that are continually being offered.  The one thing that stops me from buying them is my budget.  Value is always what makes the sale for me. 

If Microsoft lowers the price of the Surface to around three hundred dollars they will sell.  If Microsoft and its other partners who will offer tablets keep the price over five hundred dollars then it can only hope for a slow adoption by consumers.  One market that might put them over the top is if they offer deep discounts to businesses who will buy tablets in bulk.  If Microsoft can sell the business community on Windows RT tablets, like the Slate, that might be what brings consumers away from the other tablet options in time.  Similarly if Windows 8 doesn't get widespread and quick adoption by businesses then it will have to pin its hopes on Windows 9 (?).  I want to buy a Slate but I will wait a while for the product to mature or when prices go down.  Windows 8 will find its way on to my hard drive because I need to keep up with technology for my studies.  Time and sales will tell if Microsoft has a hit on its hands.

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